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Company: NEO, Inc. Job Description: Project Coordinator Reports To: Director Salary Range: $30k - $35k annually, salary is commensurate with experience.
Job Summary: Serves as a key team member to provide project and administrative support for project manager and project director for both projects and new client applications. Directly manages, schedules and supervises project vendors while ensuring quality results. Recognized as a secondary contact on project and client application accounts. Provide project and administrative support for project manager and project director; directly manages, schedules and supervises project vendors while ensuring quality results; recognized as a secondary contact on project accounts. Must have excellent customer service skills and organizational capabilities. Must also have a general knowledge of the project management discipline, knowledge of systems furniture, and ability to prepare block and space plans. Must possess a general knowledge of construction, architecture, design and facility industries. Must be proficient in Microsoft Project, Excel, Word and AutoCad. Must be willing to make a long term commitment to NEO including willingness to work in excess of 50 hours per week with occasional weekend activity and travel.
Teamwork: · Works effectively and productively with others and supports team decisions while continually striving to provide constructive feedback to all team members. · Responsible for making team goals and objectives a priority while recognizing issues limiting team effectiveness. · Responsible for recognizing and addressing any changes within the project schedule to entire project team. · Meets scheduled deadlines regarding responsibilities and commitments while sharing the responsibility for both the successes and failures of a project. · Recognizes, appreciates, and controls project goals by performing in a manner consistent with team values, responding positively to feedback or suggestions from team members, and respecting individual perspectives within the team. · Willingness to travel by project to manage aspects of project or client applications.
Customer Service: · Succeeds in expending extraordinary effort to satisfy clients by anticipating, meeting and/or exceeding customer needs, wants or expectations while maintaining profitability. · Establishes a trusting relationship with clients by responding with a sense of urgency, acting as an advocate for their needs, following through on requests, and showing patience and professional courtesy throughout the project while maintaining profitability.
Self-Management: · Effectively manages time and priorities to meet deadlines by taking initiative and providing direction in managing time, priorities, and profitability while consistently demonstrating self-control and accepting responsibility for consequences. · Demonstrates the ability to strive for continuous improvements, remain assertive and composed under pressure while attaining a healthy balance between personal and professional life.
Employee Development/Coaching: · Responsible for promoting the professional growth and knowledge of Co-Ops and subordinates.
Planning/Organizing/Problem Resolution: · Utilizes and manages logical, systematic and orderly procedures to meet project objectives by working effectively to establish practical and efficient time frames, priorities, and approaches while developing contingency plans to anticipate probable outcomes and minimize waste, error or risk. · Follows procedures, processes and systems to manage and allocate resources according to priorities that insure order, accuracy, and profitability while constantly monitoring project goals and making adjustments as needed. · Utilizes logical and systematic processes to anticipate, analyze and resolve problems or obstacles proactively by initiating a progressive solution that leads to optimal results. · Resourceful with dedicated follow through to keep all parties on time with respect to client deadlines.
Interpersonal Skills: · Effectively promotes communication and team rapport by interacting with respect, courtesy and consideration. · Demonstrates sincere interest in individuals through listening, observing, and striving to gain a better understanding of others. · Encourages through example, sensitive to cultural diversity, respect for differing opinions, and a continual desire for self-awareness.
Responsibilities, Knowledge, and Skill Requirements: · 1 to 2 years of experience. · A general knowledge of technology such as Microsoft Project, Excel, Word, Access and AutoCAD. · A general knowledge of system furniture. · Ability to prepare block plans/space plans. · A general knowledge of space planning and circulation requirements. · Brings to the position a general knowledge regarding the discipline of project management. · Comprehends simple mathematical concepts such as geometry and formulas. · Has a comprehensive grasp of the English language including grammar, punctuation, semantics, and diction with respect to in person and written communications. · Possesses a general knowledge of the construction, architecture, design, and facility industries including a general understanding of furniture manufacturers, furniture installation, and inventory including the respective time constraints involved. · The ability to understand a project’s lifecycle: schedule, deadlines, change, problem resolution, contingency planning, and reporting of time and expenses. · General knowledge of estimating, planning, and managing budgets with respect to profitability, timeframe, and multi-tasking. · Ability to develop a strong relationship of communication between other team members. · Demonstrates proficiency with establishing relationships with all levels of an organization from executive to departmental liaisons. · Ensures an in-depth understanding of NEO policies, procedures, processes, and service offerings with a willingness to promote them throughout the lifecycle of every project. · Long-term commitment to NEO including willingness to work flexible hours in excess of 50 hours a week with occasional weekend activity, and provide whatever is necessary to accomplish project goals and meet scheduled deadlines.
The job description outlined above is a guideline of responsibilities associated with the position and in no way should be interpreted as the sole responsibilities required to fill this position. Interested parties should contact: Jamie Pirtle
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